Terms & Conditions

Last updated: June 2026

By using this website, you agree to the following terms and conditions. If you do not agree to them, please do not use the website.

Who we are

This website is operated by Volare Wellbeing Ltd, a company registered in England and Wales under company number 16348842 with its registered office at 15 St. Leonards Rise, Orpington, England, BR6 9NA. In these terms, "we", "us", and "our" refer to Volare Wellbeing Ltd.

Website content

All content on this website is the property of Volare Wellbeing Ltd unless otherwise stated, and may not be reproduced, distributed, or used without our permission.

Information and advice

Information provided on this website is for general information purposes only. It does not constitute medical, legal, psychological, or other professional advice, and should not be relied on as a substitute for advice from a qualified professional.

Our services

Volare Wellbeing provides coaching, consultancy, training, and educational services. We do not provide medical, psychiatric, therapeutic, or crisis intervention services.

These terms govern your use of this website only. Where you engage us for coaching, consultancy, training, or other services, those services are provided under separate terms agreed with you, which take precedence over these website terms in the event of any conflict.

Acceptable use

You agree to use this website lawfully and not to misuse it. In particular, you must not attempt to gain unauthorised access to the website or its underlying systems, introduce anything malicious, or interfere with its proper functioning or with anyone else's use of it. We may restrict or withdraw access to the website if you breach these terms.

If you need urgent support

Our services are not a crisis service. If you or someone else is in immediate danger, or you need urgent help, please contact the emergency services on 999 or NHS 111. You can also contact the Samaritans free at any time on 116 123, or text SHOUT to 85258. For ongoing concerns about your health, please speak to your GP.

Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of England and Wales.

Subject to that, while we take reasonable care to ensure information on this website is accurate and up to date, we make no warranties about its completeness or accuracy, and we accept no liability for any loss or damage arising from reliance on information contained within this website.

Nothing in these terms affects your statutory rights as a consumer.

External links

This website may contain links to third-party websites. These links are provided for your convenience only. We do not control and are not responsible for the content, accuracy, or privacy practices of those websites.

Changes

We reserve the right to update website content, policies, and these terms at any time. The date at the top of this page will reflect the most recent version, and we encourage you to review these terms periodically.

Governing law

These terms are governed by the law of England and Wales. Any dispute relating to them or to your use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact and complaints

If you have any questions regarding these Terms & Conditions, please contact Volare Wellbeing.

If you wish to raise a complaint about our website or services, please contact us using the same link. We aim to acknowledge complaints within five working days and to resolve them as quickly as we reasonably can.